COVID-19 Message from PHASE-Industries 3/26/20 Update

    Through these unprecedented times due to COVID-19, we at PHASE-Industries want to keep all of our valued stakeholders current with our response. We are continuously monitoring fact-based information and recommendations from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), federal & state health and human service agencies, public health officials, and all governmental executive orders. Consistent with public health recommendations on social distancing, we have temporarily closed many of our services where we are unable to follow recommended guidelines in larger groups. Currently, our temporary closure is scheduled through April 10, 2020 (check back periodically for any changes).

    Our Team continues to work throughout each day to apply our Mission in action, balancing the protection of health of program participants and team members with the acute needs of those we support and the local communities. While we are not providing the majority of our traditional services, we are working as quickly as possible to offer expanded services in-home upon clearance & direction from the MN Department of Human Services. Further, we continue and will continue to provide essential services, including critical work for medical supply companies, recycling and emergency services for program participant in their home. Lastly, we communicated that we stand ready and willing to support local healthcare in whatever manner we are able.

    If you are a service recipient, family member or guardian and need emergency and/or critical services provided to you in your home, please contact your assigned Designated Manager at PHASE-Industries so we can help plan and support you.

    As a Mission-based organization, our obligation is to support our program participants to live, work and thrive in their communities. We best achieve this through a competent, engaged and well-supported team of staff members, especially at the point of service. We are working vigorously to find mechanisms to support team members and program participants through this crisis, as we know at some point, the crisis will conclude. Right now, we are advocating strongly for emergency funding through the MN Department of Human Services, state legislature and Governor’s Office in order to navigate through the crisis and provide some piece-of-mind for all stakeholders. Further, we are closely watching and interpreting proposed and passed legislation to understand their impact and benefits to program participants and team members. Information is changing very rapidly, and we will communicate as accurately and efficiently as possible.


    Please check this website for additional communications and postings as new information becomes available. We will also continue to use our automated phone/text announcement system to communicate key information. We are in this together, and will persevere through it together. Stay safe and healthy.

    Tim Schmutzer

    Executive Director



  • All PHASE and Industries sites are closed for regular business through April 10th, 2020.  If you are a guardian or a participant and you are in need of additional support or emergency services, please contact the Designated Manager at your location to place your request.  PHASE is coordinating with multiple levels of government agencies and other organizations to best respond as new information regarding the COVID 19 virus is released.

  • PHASE empowers Program Participants to live, work and thrive

    through the discovery and development of their individual abilities.

  • PHASE is a private, non-profit corporation, incorporated in 1970 as a 501(c)3 in the state of Minnesota. PHASE primarily serves individuals with a developmental disability, brain injury and/or severe and persistent mental illness.  Services focus on employment development, community integration, skill-building, and social, recreational and therapeutic activities.  PHASE is a CARF Accredited organization, licensed under MS245D by the Minnesota Department of Human Services.  In a given year, PHASE serves close to 500 program participants, and employs approximately 130 staff members.

    PHASE is a Home and Community Based Service, meaning that its primary mandate is to ensure access to the community while preventing institutionalization of individuals served. PHASE works to promote the legal and human rights of individuals with disabilities through its services, and in compliance with the 1999 Supreme Court Decision, referred to as the Olmstead Decision.  The Olmstead Decision provides the legal authority to eliminate unnecessary segregation of persons with disabilities, and to ensure that persons with disabilities receive services in the most integrated setting appropriate to their needs.

    PHASE and Industries, Inc., a division of PHASE, serve individuals throughout Pine, Chisago, Kanabec, and Isanti counties. While the overall demand for services has steadily increased in recent years, the characteristics of new referrals and the quantity of service authorization have changed.  An increasing number of new referrals are presenting with severe and persistent mental illness, and many present with significant challenges in behavior.  Further, new referrals are commonly authorized for less than five-days of service per week, which has presented a challenge in striking a balance between resource allocation and service quantity.

    New regulations, including the implementation of MS245D, development of the MN Olmstead Plan, repeal of MN Rule 9525 - Rule 40, proposal of MN Rule 9544 - Positive Supports Rule, Moving Home Minnesota initiative, Federal HCBS Plan, Rate Restructuring, Workforce Innovation and Opportunity Act, and Employment-First Policy initiatives, have provided both a challenge and opportunity to enhance the overall service delivery to be more person-centered, person-first, and community-integrated.

    PHASE has adjusted its practices, structure and procedures to both comply with the new regulation, and meaningfully participate in the process of leading systematic changes in the field of supports for individuals with disabilities. PHASE has improved individualized planning of services, and moved to expand pathways for diversified employment opportunities to program participants.  PHASE has expanded its community employment contracts, as well as increased the number of program participant and staff positions available through the expansion of internal PHASE businesses, such as PHASE Recycling. These areas of service development, service quality and business growth are further addressed in PHASE's Strategic Plan.


  • Vision Vision

    PHASE is... a community where compassion, expertise and opportunity merge to create a world of discovery and success.


    PHASE empowers Program Participants to live, work, and thrive through the discovery and development of their individual abilities.


    Program Participant First - Considering openly how all processes, actions and decisions will affect program participants. Every decision must benefit program participants.

    Ethical Integrity - Acting at all times with only the highest of ethical integrity and scruples.

    Large Minded - Choosing an empowered state, seeing possibilities, creating solutions.

    Empowerment - Committing in action to individual and team -development, recognizing ompetence, and reinforcing excellence.

    Innovation - Committing to new ideas and creative solutions.

    Excellence - Promoting best practices, accountability and efficiency.

    Service for Social Good - Committing to improve society through service.

    Fun at Work - Promoting an enjoyable and fun workplace in the course of serving others.


  • A CARF Three-Year Accreditation was awarded to PHASE for the following services: Community Employment Services, including Employment Supports & Job Development, Employee Development and Employment Planning Services.

    CARF accreditation demonstrates PHASE's quality, accountability, and commitment to the satisfaction of the persons served.

    CARF International is an independent, nonprofit accreditor of health and human service providers in the areas of Aging Services, Behavioral Health, Child and Youth Services, Durable Medical Equipment, Employment and Community Services, Medical Rehabilitation, Opioid Treatment Programs, and Vision Rehabilitation Services. For more information on CARF, visit www.carf.org.